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Retain—Overview

- Runs Natively on NetWare, Linux and Windows.
- Stores messages to your choice of SQL Database or XML files or both.
- Single Instance Storage.

Retain is an email archiving solution for Novell GroupWise® that integrates directly within GroupWise. Retain takes advantage of GroupWise SmartPurge functionality, ensuring all email is archived based upon specific criteria set by the administrator. Retain also utilizes the latest Novell SOAP API as its base data collector. Retain can be easily installed and configured to archive all GroupWise email in a matter of minutes and provides extensive and easy to use search tools to achieve full control over your GroupWise archives.


Retain Solution
Retain from GWAVA has been developed in conjunction with Novell and the latest version of Novell GroupWise. With over 50% of all GroupWise customers worldwide running some version of GWAVA software, GWAVA has established a relationship with the Novell GroupWise Engineering team as well as the Global GroupWise community. This has allowed GWAVA to produce Retain, a product focused exclusively on the unique needs of GroupWise Email Archiving

A look at the future
There are many e-mail archiving solutions in the marketplace, however Retain has an important differentiator; it is part of a complete email management solution that provides email archiving, search, retrieval, email auditing, backup and disaster recovery. GWAVA, with its other products focused exclusively on GroupWise and integrated tightly together ensures that all organizational email management needs are met.

Retain is not a point solution. Retain is part of a portfolio of GroupWise tools which enables it to combine email security with email archiving. Retain together with GWAVA and Reveal provides an even stronger position with its additional security and supervisory capabilities. Whether you are a law firm, government entity, federal organization, or institution of higher learning, Retain is able to ensure compliance with regulations and reliability for long term deployment. Retain for GroupWise provides a comprehensive enterprise email archiving solution to all users and departments within an organization. Integrated with Reload, Reveal, and Redline, it is part of an overall solution for email management.

Retain offers the following capabilities:

  • RetainWorker Agent gathers email from the GroupWise Post Offices and sends it to the RetainServer In addition; the RetainWorker Agent executes Jobs on a scheduled base for email policy enforcement.

    RetainDB - Contains all Meta data, folder structure, attachment info, but not the actual attachments or message text. Currently, Retain is available with MySQL with MS SQL and Oracle support soon to be available.

    RetainServer - Provides GUI interface for all users and administrators. Indexes and stores all attachments and body text which provides efficient and high volume searching and document production capabilities. This insures that retrieving, reviewing and exporting archived messages is easy and user-friendly. In addition the GroupWise Address book is cached for offline access. Retain has been developed to help companies meet a wide range of regulatory challenges and internal corporate policies.

The primary benefits of the Retain solution are summarized as:

  • Infrastructure Related: Multi-platform support which ensures improved utilization with existing hardware systems as well as insuring availability of future growth.
    Compliance Related: Mitigated risk of regulatory fines and legal costs, and integration with Reveal, GWAVA.s GroupWise Audit solution.

Archive/Retention vs. Disaster Recovery/Backup
Organizational email retention needs have a wide variety of sources. A word needs to be said for Archiving/Email Retention vs. Disaster Recovery/Email Backup. Disaster Recovery/Backup and Archiving/Retention solutions for email can appear similar in their scope and deployment due to the similarities in functions; mainly, collect email for access at a later time.
The difference between the two lies primarily in their deployment and access after the data has been collected.

Integration between Archive and Backup is necessary to maintain complete protection from data loss as well as easy access to data.

Regulatory Requirements
Archiving Retention is being driven by regulatory requirements, including: Open Government Access FOIA, FISMA, GLBA, SOx, Sunshine, and HIPAA

Retain Product Overview
Retain from GWAVA is an Enterprise Email Archiving and Retention Solution that integrates with Reload from GWAVA for full email Disaster Recovery and Backup. Retain operates on multiple OS platforms. This insures that current infrastructure is utilized to full capacity while also allowing growth and expansion to emerging platforms.

Currently Retain is supported on:

  • NetWare, Linux or Windows as your server platform(s)
  • Novell GroupWise (Version 7.0.1, 7.0.1IR, or higher)
  • Apache 2.0x or 2.2x Web Server OR Microsoft IIS 5.0/6.0
  • Sun's JDK (the JRE is not sufficient)
  • Apache TomCat Application Server
  • SQL Database for storage
    (MySQL 5.x. Other Databases will be supported in the future.)

Other system requirements:

  • 1 GB RAM
  • JVM 1.42+
  • TomCat 4.1+
  • MySQL 5 (Support for MS SQL and Oracle in future version)

SOAP

Retain utilizes SOAP for integration and authentication. This allows new users to access the archive message store utilizing their current GroupWise account ID and password. Offline authentication is also available.

Storage and Encryption

Data compression and encryption utilizing SHA-1 and MD5 ensure secure data storage as well as smaller storage requirements. Also, with single instance storage, a single copy of the message is stored once for multiple recipients.

Indexing

Indexing is available with two methods. Background Indexing is fast and effective, placing less of a load on the RetainServer, while Real-time Indexing is faster and provides immediate access but increases the work load.

Message Status Archiving

Unique characteristics of Retain include the archiving of Message Status. These special flags unique to GroupWise, allow users to determine if a message has been opened, read, or private. By archiving this information, data is preserved in the case of discovery.

Retention and Purge Flags

Retain takes advantage of new features in the GroupWise message store, specifically Retention and Purge flags. These flags, introduced in GroupWise 6.0 and GroupWise 6.5.1 enable Retain to intelligently backup data without duplication. In addition, Retain utilizes the new Trusted Application API that now allows increased integration with GroupWise.

Generally, full archive is wanted by most email retention regulation, but in the case of specific archiving needs, Retain.s unique capabilities allow the archiving of single subfolders within a user.s mailbox.

Additional features of Retain from GWAVA:

Fully scalable database support
GroupWise Document Management Integration Migration tools from: GroupWise Personal Archive
Other Archive solutions
Policy-based Retention
Extensive Search Capabilities

Conclusion

Novell GroupWise has a strong reputation for security, reliability, and scalability. Organizations that rely on GroupWise have come to trust the product to keep their organizations running.

GWAVA understands the unique needs to each organization that rely on GroupWise and has focused its development on meeting these needs. Email retention and archiving is a solution that establishes a long-term relationship between vendor and customer. GWAVA believes any organization should be able to rely on the company as well as its solutions. GWAVA is dedicated to that ideal and believes that our customer's GroupWise systems are as important to us as our own.

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