Retain Social

Retain Social provides multi-platform unified message archiving, eDiscovery, and publishing for organizations looking to reduce costs, manage complexity and mitigate risks on-prem or in the cloud

As social media use continues to become more prevalent organizations need to be aware of the risks associated with this new form of communication. Some of these risks include:

• Productivity loss
• Confidential data leakage
• Liability from personal messages
• Harassment and bullying
• Discrimination
• Inappropriate communication

Retain Social helps organizations mitigate risks by securely archiving social media communications. This archived data can be instantly retrieved and reviewed to help ensure compliance, protect organization reputation, enforce company policies and reduce the liability of social media usage.

Social Media Communication Archive

Retain archives the following social media communication:

• Facebook wall posts, status updates, messages, friend requests, likes and events
• Twitter direct messages and posts (tweets)

All messaging data, including email and social media, is archived into one unified database, giving you the ability to search, publish and perform eDiscovery from one central location. End users and administrators only have to search one database to find the messages they need.

Intelligent Threading — Social media communication is archived using intelligent threading, allowing for messages to be easily searched and viewed in their original context.

Help Ensure Compliance — Retain Social helps organizations comply with retention laws and regulations, regarding social media, including:

• FINRA 10-06, SEC 17a-3 and 17a-4
• FRCP
• HIPAA and HITECH

Ensure that your organization is ready for open records requests of Facebook and Twitter communications. Messages are securely archived for later review and cannot be modified or deleted.

Retain helps you ensure compliance, protect your organization's reputation, enforce company policies and reduce the liability of social media usage. 

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Grand Bank & Trust of Florida With 60,000 external e-mail messages and 300,000 internal email messages a month, Retain provides us exactly what we need. The investment has already paid for itself in the 500 GB reduction in space on our SAN. We were nearing capacity on the SAN. a huge amount for an organization our size. Plus, our users now have 100% access. It has really reduced the amount of time IT has had to spend doing email discovery. It’s much easier to search the system for formal discovery as well. Paul Rudin, Network Admin Health First As a health care organization, Health First is always undergoing some sort of litigation process and we needed to gain more centralized control over the email archives. GWAVA Retain satisfied this requirement, and put e-discovery responsibilities directly into the hands of Health First's legal team. Retain lifted a huge burden from our IT staff, and provided instant results to the legal team. Daniel Bray, System Operation Analyst City of East Grand Rapids, Michigan Like other emergency services, most people don’t care about archived email until they really need it. Retain was easy to install and straightforward to set up. I installed it on a Windows server we already had, making it even more cost effective. Gary Veldhof, IT & Finance Analyst Mildred Independent School District Retain is a very good archiving program. If you’re running GroupWise, why would you use anything else? It is economical. It works reliably. Plus, you don’t have to be an expert to use it.” George Armstrong, Assistant Director-Information Services Monroe-Woodbury Central School District The fact that Retain runs on Linux and can archive GroupWise on Linux is a definite plus. I tested it and it worked out of the box, so we put it in place. Retain is definitely a plug-and-play solution. Warren Stewart, Network Project Manager Monroe-Woodbury Central School District Retain is a reliable, plug-and-play solution, which doesn’t require much management at all. It was easy to install and just works. Hugh R. Cauthers, Director of Information Services Plflugerville ISD The process of restoring mail from the archive in Retain is much more efficient and easy. It is a reliable system that users are starting to trust and therefore not maintaining old mail in their mailboxes. Because of Retain, we maintain smaller mailbox database files on the SAN. John Carlton, Network Administrator Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP One of the things I like best about Retain is the easy web interface. It’s smooth and easy to run through. It gives good feedback on how a job is progressing. Not only that, but GWAVA has true experts in email security working on their products. What’s nice about the Retain product is that everything is stored in a SQL database. That makes everything easy to back up and it’s simple to pull data back out. Dale Qualls, IT Director Historic Royal Palaces Retain’s single instance technology was an immediate attraction. We knew that this would allow HRP to keep a much higher proportion of its email data, without having to constantly request staff to clear down ‘un-needed’ mail. Retain has centralized all email retention and the built-in single instance technology allows a far greater amount of data to be stored. Now running for over a year at Historic Royal Palaces, the speed of search within Retain, even across many thousands of records, is impressively fast. Rob Ellner, Network Manager Prinsenstichting I am absolutely satisfied with GWAVA. They are delivering big knowledge and flexibility. They are thinking of me and always delivering the right solution. The fast communication between GWAVA’s engineers and their development department is fantastic. It’s wonderful to see that things can be done in a different way—the right way! Because of its safe handling of the archives, a user-friendly interface and great performance, Retain beat out the product we had been using. We especially like its stability. Plus, we got great support from GWAVA as we made the change. Albert Stevens, Cluster Manager ICT BRZ (Federal Computing Centre of Austria) The choice was simple: Retain is the only archiving solution which supports Opentext Livelink and meets our high standards of software quality.” Peter Biederman, Project Supervisor SVG Strassenverkehrs-Genossenschaft Württemberg eG We were looking for a solution to get our spam issues under control and to meet existing legal requirements for archiving. GWAVA is able to solve both problems! What do we like the best about GWAVA? The great spam filter in GWAVA and the clean archiving and compression of e-mails by Retain!” Boris Sobot, Registered Manager